PRIVACY & DATA SECURITY

1. DATA PROTECTION AT A GLANCE

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. Their contact details can be found in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. In addition, you have the right to demand the restriction of the processing of your personal data if the legal requirements for this are met. Under certain legal conditions, you also have a right to data portability (i.e. to receive your personal data in a structured, common and machine - readable format and to transmit this data to another controller without hindrance; if it is technically feasible, the transmission can be carried out directly by us) and the right to object to the processing. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have any further questions on the subject of data protection.

Analytics and third - party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and so - called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can revoke/change your cookie consent, object to the analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

2. GENERAL INFORMATION AND MANDATORY INFORMATION

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally ident ified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the responsible body

The party responsible for processing data on this website is:

Energetica International Trade GmbH
Ankershofenstrasse 28
A-9020 Klagenfurt
Phone: +43 (0)664 3070880
E-mail:office@trigoo-solar.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

In the event of violations of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the Austrian Data Protection Authority.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

Storage period

In principle, we store your data for as long as this is necessary for the specific purpose of data processing or as long as there is a legitimate interest on our part in further storage. We delete your data if they are no longer required for these purposes or if you exercise your right of revocation or objection, with the exception of data that must continue to be stored to fulfil legal obligations (e.g. tax and commercial retention periods). After expiry of the storage periods, the corresponding data is routinely deleted.

Data transfer to recipients in third countries

We may also transfer personal data to recipients based outside the EEA (so-called third countries), e.g. to recipients in the USA (no adequacy decision). The data transfer takes place in compliance with the applicable data protection laws, in particular on the basis of an adequacy decision or suitable guarantees. At the above address, you can obtain an overview of the recipients in third countries and a copy of the agreed regulations to ensure an adequate level of data protection.

Objection to advertising mails

The use of contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. DATA PROTECTION OFFICER

We have appointed a data protection officer for our company:

Rene Battistutti
Ankershofenstrasse 28
9020 Klagenfurt
Österreich
Phone: +43 (0)664 30 70880
E-mail: office@trigoo-solar.com

4. DATA COLLECTION ON OUR WEBSITE

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and stored by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are required to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address (maskiert)

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits the processing of data on the basis of a legitimate interest. We have a legitimate interest in optimizing our website through the server log files.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions–in particular retention periods–remain unaffected.

Seminar registration

If you register for one of our seminars or webinars via the registration form, your details from the registration form, including the contact details you provided there, will be stored by us for the purpose of processing the registration and conducting the seminar/webinar. We only pass on this data if this is necessary to carry out the seminar/webinar.

The processing of the data entered in the registration form is therefore carried out exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the registration form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after conducting the seminar/webinar and sending the seminar documents). Mandatory statutory provisions–in particular retention periods–remain unaffected.

Registration on this website

You can register on our website to use additional features on the site. We use the data entered for this purpose only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

For important changes, such as the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

The processing of the data entered during registration takes place on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. For this purpose, an informal message by e-mail to us is sufficient. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored by us as long as you are registered on our website and will then be deleted. Legal retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content design or change of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent necessary to enable or bill the user for the use of the service.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transmission upon conclusion of the contract

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution commissioned with payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

5. ANALYSIS TOOLS AND ADVERTISING

Google reCAPTCHA

This website uses functions of the captcha service Google reCAPTCHA. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google reCAPTCHA is intended to check whether data entries on our website (e.g. in the contact form, seminar registration or newsletter registration) are made by a human or by a machine and automated program. For this purpose, Google reCAPTCHA analyzes the behavior of website visitors based on various characteristics. As soon as the website visitor enters the website, the analysis begins automatically. For analysis purposes, Google reCAPTCHA evaluates various information (e.g. IP address, referrer URL, information about the operating system, cookies, display instructions and scripts, input behavior of the user, length of stay on the website or mouse movements made by the user). The data collected during the analysis will be passed on to Google.

The Google reCAPTCHA analysis runs completely in the background. Visitors to our website are not informed that an analysis is being carried out.

The legal basis for the use of Google reCAPTCHA is Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in protecting our website from misuse, bots and spam software. If consent has been obtained for data processing by Google reCAPTCHA, the processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO.

Further information about Google reCAPTCHA as well as Google's privacy policy can be found at the following links: https://policies.google.com/privacy?hl=en and https://www.google.com/recaptcha/about/.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If consent has been obtained for data processing by Google Analytics, the processing is based on Art. 6 para. 1 lit. a DSGVO.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on the handling of user data by Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

6. NEWSLETTER

If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after unsubscribing from the newsletter. Data stored by us for other purposes (e.g. e-mail addresses for the member area) remain unaffected.

7. INFORMATION FOR TRADE FAIR VISITORS

If you provide us with your contact details during your visit to the fair, for example by handing over your business card, personal data will be processed by us (subsequently). The processing of your personal data enables us to contact you and send you information and offers. The processing of your personal data serves the purpose of customer acquisition, customer care and contact maintenance as well as efficient communication. The basis for data processing is Art. 6 para. 1 lit. f DSGVO, which permits data processing on the basis of a legitimate interest. If, following the trade fair event, contract negotiations or a contract is concluded between you and us, we may collect the personal data already received from you on the basis of Art. 6 para. 1 lit. b DSGVO, which permits data processing to fulfil a contract or to carry out pre-contractual measures.

Within Trigoo Solar Technologies, employees responsible for customer service are recipients of your personal data. Your personal data will be processed on our behalf on the basis of order processing contracts pursuant to Art. 28 DSGVO by external service providers. In these cases, we have concluded the data protection contracts required with these service providers and ensure that the processing of personal data is carried out in compliance with the provisions of the DSGVO. The categories of recipients in this respect are the providers of ERP and CRM software as well as the providers of other software necessary for customer service.

8. PLUGINS AND TOOLS

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to associate your surfing behavior directly with your personal profile. You can prevent this by logging out o f your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If consent has been obtained for data processing by YouTube, the processing is based on Art. 6 para. 1 lit. a DSGVO.

Further information on the handling of user data can be found in YouTube's privacy policy at: https://policies.google.com/privacy?hl=de&gl=de.

Google Maps

This site uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If consent has been obtained for data processing by Google Maps, the processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO.

More information on the handling of user data can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de&gl=de.

Ensuring information obligations on data protection (Art. 12-23 DSGVO).

As the responsible body within the meaning of the European General Data Protection Regulation, Trigoo Solar Technologies AG is accountable for compliance with all data protection measures. Ensuring data protection includes information on the processing of personal data in accordance with Articles 12-23 DSGVO.

Responsible body

Name and contact details of the controller

Trigoo Solar Technologies

A registered trade mark of the
Energetica International Trade GmbH
Ankershofenstrasse 28
A-9020 Klagenfurt

Phone: +43 664 30 70 880
E-mail: office@trigoo-solar.com
Website: www.trigoo-solar.com

Authorized representative Mr . Rene Battistutti

Purposes of data processing of personal data

Customer and supplier data for the fulfillment of orders

Data processing for the initiation and processing of commercial transactions in the B2B relationship
Customer Relationship Management, Sales and Aftersales Management, Complaint Management
Processing of address data, identification data, contract data , control data if necessary, other data, insofar as they are necessary for the proper handling of the business relationship, e.g. billing data, data for risk and quality assessment
Communication data (IP addresses, login data, social media data, e-mail addresses, cookie identifiers)

Legal basis of processing

Consent when registering for portals and contact forms and portals (Art. 6 para. 1 lit a DSGVO)
Securing for the fulfilment of a contract (Art. 6 para. 1 lit b DSGVO)
Order initiation and order processing, ensuring proper accounting, including risk and quality management under application HGB, AO, GOB, tax and customs law, etc.
Permissible processing for advertising purposes on the basis of Art. 6 para. 1 f DSGVO in consideration of interests

Employee data to ensure employment and training relationships

The permissibility of data processing in the context of employees results from the

ensuring the duty of protection and care as an employer in accordance with Labour and contract law
application data, contract/master and payroll data for time, payroll accounting, income tax and social security, contract data, bank details
Communication data (IP addresses, login data, social media data, e-mail addresses, cookie identifiers)

Legal basis of processing

Recipients of data

To fulfil orders

Internal departments involved in the execution of the respective business processes (human resources, accounting, purchasing, marketing, sales, telecommunications and IT).
External bodies (contractual partners) insofar as these are necessary for the fulfilment of the contract.
External contractors (service companies) in accordance with Art. 28 DSGVO to process the data on our behalf.
external bodies such as credit institutions for payment transactions, group companies or other external bodies for the fulfilment of the above-mentioned purposes, insofar as the data subject has given his written consent, this is necessary for the fulfilment of the contract or a transmission is permissible for overriding legitimate interest.
there is no transfer to third parties without the consent of the person concerned
there is no transfer of personal data to third countries (outside the European Union)

In the employment context

Rights of data subjects

Deletion

the deletion periods are based on legal requirements, in particular UGB as well as on provisions on retention obligations from the field of tax law (usually 10 years)
after expiry of the retention periods, the data will be deleted, provided that data is not affected, personal data will be deleted; when they are no longer needed
Personal employee data will be deleted after expiry of the retention periods (usually 10 years after termination of the employment relationship).
A right to deletion and restriction of processing may exist insofar as there are nostatutory retention periods to the contrary.

Right to file a complaint

Data protection supervisor

Mr. Rene Battistutti has been appointed as data protection officer, who can be reached by e-mail (r.battistutti@trigoo-solar.com) or by telephone at +43 664 30 70 880.

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